Privacy Policy
Last updated: May 19, 2026
Shield respects your privacy. This policy explains what information Prepaiere Labs collects when you use Shield, how we use it, and the choices available to you.
Who we are
Shield is operated by Prepaiere Labs (“we”, “us”, “our”). For privacy-related questions or requests, please use our contact form.
Information we collect
Depending on how you use Shield, we may collect:
- Contact form data: name, work email, organization (optional), and message content when you submit the public contact form.
- Account and usage data: if you access Shield with credentials, we process account identifiers, authentication events, and service usage needed to operate the platform.
- Technical data: IP address, browser type, device information, timestamps, and security or error logs generated when you interact with our websites and APIs.
- Local storage: essential browser storage (for example session or preference data) required for security and basic functionality.
We collect only what is needed to operate, secure, and improve our services.
How we use information
- Respond to demo, pilot, and support inquiries submitted through the contact form.
- Provide, maintain, and secure the Shield platform and related services.
- Detect, prevent, and investigate abuse, fraud, or unauthorized access.
- Improve reliability, performance, and user experience.
- Comply with applicable legal obligations.
We do not sell your personal data.
Legal bases
Where applicable data-protection laws require a legal basis, we rely on: performance of a contract or steps at your request (for example responding to your inquiry); our legitimate interests in operating and securing Shield; and your consent where required (for example when you submit the contact form or when third-party security tools process data as described below).
Google reCAPTCHA
We use Google reCAPTCHA v3 on the contact form to help prevent spam and abuse. reCAPTCHA may collect device and usage information and send it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Service providers
We use trusted service providers who process data on our behalf under appropriate safeguards, including:
- Hosting and application infrastructure that runs our Nuxt application and API routes.
- Global Response Aid (api.globalresponseaid.com) to receive and process contact-form submissions submitted through our server-side proxy.
- Google for reCAPTCHA verification as described above.
- Map and data partners where you use Shield features that rely on third-party feeds (for example mapping or intelligence layers); those providers may receive technical data necessary to deliver their service.
Retention
We retain contact-form submissions for as long as needed to respond to your inquiry and for a reasonable period afterward (typically up to twenty-four months), unless a longer period is required by law or ongoing correspondence. Security and technical logs are kept for shorter periods unless needed for incident investigation or legal compliance.
Security
We apply administrative, technical, and organizational measures designed to protect personal data, including access controls and encryption in transit (HTTPS). No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us via the contact form and describe your request. We will respond within a reasonable time as required by applicable law.
International transfers
Your information may be processed in the United Arab Emirates and in other countries where we or our service providers operate (including the United States and the European Economic Area). We take steps designed to ensure appropriate safeguards when data is transferred across borders.
Children
Shield is not directed at individuals under 18. We do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of Shield after changes constitutes acceptance of the updated policy where permitted by law.
Contact us
For privacy requests, corrections, or deletion inquiries, use our contact page. This policy is provided for transparency and does not constitute legal advice.
